You can send money from Mexico through our authorized agent “Delivery Card S.A. de C.V.” in a very fast and simple way.

For your advantage you may use our “Fee Calculator”. Enter the amount you wish the Delivery Card cardholder in Cuba to receive. Select the United States as the origin country and indicate the type of service (Express: within 24 hours or Regular: from 2 - 4 working days) to obtain the amount to deposit in Pesos in the following bank account at any branch of the bank’s extensive network country wide:

Make sure to provide the cashier at the bank a note with the following information:

Reference: Enter number 1, if you'd like to use Express Service, or 2 if you'd like Regular service, followed by a dash (-) and the last 12 digits of the cardholder's Delivery Card in Cuba. The reference number should look as follows: 1-000710000058

Our Customer Service Phone Number in Mexico is:

D.F. :  (55) 5398 8373
Other cities: 01 800 DELIVERY

To get information about the closest agent, please call 1-800-996-9238.

There are two possible ways available:

Express Service, where the cardholder will receive the funds within 24 hours; or the Regular service where the cardholder will receive the funds from 2 - 4 working days since the deposit was made at one of our authorized agents.

For your advantage you may use our “Fee Calculator”. Enter the amount you wish the Delivery Card cardholder in Cuba to receive. Select the United States as the origin country and indicate the type of service (Express: within 24 hours or Regular: from 2 - 4 working days) to obtain the amount to deposit in US Dollars at any of our authorized agents.

If you’d prefer to speak to a customer service representative to obtain information about rates and locations where you can send money to the Delivery Card of blood relatives in Cuba please call the toll-free number 1-800-996-9238.

You can only send 300 USD quarterly, according the current Department of Treasure legislation. For more information you can print the Cuba Remittance Affidavit

You can send money from Italy through our authorized agent “Delivery Card Italy S.R.L.” in a very fast and simple way.

For your advantage you may use our “Fee Calculator”. Enter the amount you wish the Delivery Card cardholder in Cuba to receive. Select Italy as the origin country and indicate the type of service (Express: within 24 hours or Regular: from 2 - 4 working days) to obtain the amount to deposit in Euros in the following bank account at any branch of the bank’s extensive network country wide:

Reference: Enter number 1, if you'd like to use Express Service, or 2 if you'd like Regular service, followed by a dash (-) and the 16 digits of the cardholder's Delivery Card in Cuba followed by a dash (-) and the phone number of the person sending the money. The reference number should look as follows: 1-9572000710000058-986674560.

IMPORTANT: The maximum daily amount from Italy is 2000 EUR. If you need to send more you can do it though a bank transfer from Italy to Spain.

Our Customer Services telephone in Italy is
Tel.+39 0744 306565

You can send money from Spain through our authorized agent “Delivery Transfer, S.L.” in a very fast and simple way.

For your advantage you may use our “Fee Calculator”. Enter the amount you wish the Delivery Card cardholder in Cuba to receive. Select Spain as the origin country and indicate the type of service (Express: within 24 hours or Regular: from 2 - 4 working days) to obtain the amount to deposit in Euros in the following bank account at any branch of the bank’s extensive network country wide:

REFERENCE: : Cardholder's Delivery Card in Cuba followed by the DNI or passport of the person sending the money.

IMPORTANT: A ONLY ONE TIME FOTOCOPY WITH THE DNI AND TELEPHONE NUMBER OF THE PERSON SENDING THE MONEY MUST BE FAXED TO THE NUMBER 0034 986 26 3415

Our Customer Services telephone in Spain is : 902 202 270

For other countries you may send money by doing a Bank Transfer to our banks in Mexico or Italy.

Please contact Customer Service at:

- 1 813 414 9510
- 1 800 996 9238